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Claims Advocate – Energy Upstream

Salary
Location London
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

 

Purpose of the Role:

To provide a quality claims advocacy service with responsibility for ensuring the effective management and settlement of claims within our energy upstream business line (including oil/gas operational energy package, offshore construction (WELCAR), hull and machinery, and some energy liability).

Key Role Accountabilities:

 

Main Responsibilities:

  • Management and control of complex energy upstream claims. The claims could involve the following business classes: operational energy package, offshore construction (WELCAR), hull and machinery, energy liability, loss of hire, and loss of production income.
  • On receipt of claim notification, identify risk, review details in conjunction with coverage/wording afforded, acknowledge to client/intermediary, prepare claims file accurately and promptly and maintain in-house computerised claims records.
  • Producing claims information and presenting to insurers, either in written or networked format; and dealing with any resultant instructions, queries and enquiries.
  • Monitoring insurers’ agreement and payment of funds and ensuring that payment is made to the appropriate beneficiary.
  • Reporting any claims difficulties immediately to management.
  • Ensuring relevant insurer’s instructions are notified to Client/expert and vice versa.
  • Building meaningful relationships with Clients, experts and insurers by dealing with them in a prompt, friendly and professional manner at all times.
  • Ensuring effective liaison with placing colleagues, including, where required, the maintenance and provision of claims statistics for renewal or similar purposes.
  • Ensuring effective liaison with accounting colleagues both in respect of collection/payment of funds, any queries and the subsequent clearance of accounting entries.
  • Keeping up to date with market and system changes.
  • Monitoring workload and reporting to management as appropriate.

 

 

Qualifications & Experience:
  • Undergraduate degree in business, law, economics, or engineering preferred but not required.
  • ACII qualified or in progress. CILA qualification/progress will also be considered.
  • 3+ years with a broker, insurer, lawyer, or loss adjuster handling upstream energy claims. Alternatively, we would consider someone with experience in other energy lines, property, or marine, who has an interest in moving into upstream energy.
  • Language skills desirable but not required (especially Spanish). 

 

Person Specification:
  • Knowledge of ECF/CLASS.

•     Ability to use Word, Excel and PowerPoint.

•     Strong numeracy skills.

•     Strong communication skills.

•     Ability to work effectively as part of a team.

•     Ability to work under pressure and meet deadlines.

  • Proactive and ambitious – willing to take on challenges and grow technically and professionally.

 

 

The Company

Ardonagh Specialty Holdings Ltd incorporates Bishopsgate Insurance Brokers Ltd, Price Forbes & Partners Ltd, Ed Broking, Besso and Piiq. Together, these leading brands offer independent expertise and truly global reach across an unrivalled breadth of markets and client needs.

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